We provide our customers 100% satisfaction guarantee. In case the order watch band do not fit you, please, inform us as soon as possible for the refund or replacement. However, not later than 15 days after receiving the order.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
In case of the requested customizaiton, concerning sizing and colors is applied and the product is done according to your wishes, we do not accept refunds, only replacement if it still do not fit for some reason.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back prior to contacting us.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Patteripolku Helsinki FI 00940.
To return your product, you should mail your product to: Patteripolku Helsinki FI 00940
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.